Hello, last night around *am I ordered UberEATS McDonald’s, my order was said to have l...

GetHuman-jennnni's customer service issue with UberEATS from December 2018

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The issue in GetHuman-jennnni's own words
Hello, last night around *am I ordered UberEATS McDonald’s, my order was said to have left the location at *:** am. I didn’t receive my food until *:**-*:**am. By the time I received my food it was freezing I had to microwave it , my drink looked as if it was spilled. It wasn’t full to the top. I called the McDonald’s to see when that order actually went out and the person from McDonald’s told me it had left a “while ago” he said that the young man who took my order had picked up my order but seemed confused he left the location to Later return to ask for my address. The guy from McDonald’s explained to him that he had now way of knowing that information, so the guy ended up leaving again . I don’t know what he did for a whole hour when he could’ve contacted me for my address or anything. I don’t believe he is a good candidate to be delviery driver for UberEATS if he has No idea what he’s doing. I would like a refund of my money because it wasn’t worth it because of how late I got my food. My total was **.** my order number was *A**A* my delivery driver was Christian , my full name is Jennifer Guardado .

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UberEATS

Customer service issue
Reported by GetHuman-jennnni
Dec 23rd, 2018 - 3 years ago
Not resolved
Seen by 32 customers so far
Similar issue to 39571 others
1 customer following this

Timeline

GetHuman-jennnni started working on this issue
Dec 23rd, 2018 9:29pm

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