I ordered from Uber Eats for the first time from Splash Caf*. The order number was CDF...

GetHuman-lachipmu's customer service issue with UberEATS from December 2018

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The issue in GetHuman-lachipmu's own words
I ordered from Uber Eats for the first time from Splash Caf*. The order number was CDFE*. I scheduled a time and I wasn't getting any updates if the order was on it's way. After waiting ** minutes, I called the restaurant and they said there were technical issues and they were sorry but they couldn't help me. They said the glitch was with your system not theirs. I just want to make sure i don't get charged for an order I never got. Super disappointed.
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UberEATS

Customer service issue
Reported by GetHuman-lachipmu
Dec 7th, 2018 - 6 mons ago
I have an issue with UberEATS too
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GetHuman-lachipmu started working on this issue
Dec 7th, 2018 10:00pm