We ordered food through Uber eats for the spaghetti warehouse. Our drivers name was Deo...

GetHuman1816422's customer service issue with UberEATS from December 2018

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The issue in GetHuman1816422's own words
We ordered food through Uber eats for the spaghetti warehouse. Our drivers name was Deon. We waited over an hour and never heard anything, no phone call, no text. Then after over an hour we got a text saying the driver could not contact us and our order was cancelled. We called the restaurant and the food was never picked up and the manager stated their was no communication from the driver except a cancellation.. This is the second time we’ve had issues where a driver leaves and the last time it took * hours to resolve and the driver was given specific instructions on the first order a few months back. This time we are floured. We won’t be using Uber eats again.. we are both business people and super busy. This has been so inconvenient and we decided to try you all again even after the first incident.

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UberEATS

Customer service issue
Reported by GetHuman1816422
Dec 23rd, 2018 - 3 years ago
Not resolved
Seen by 8 customers so far
Similar issue to 39353 others
0 customers following this

Timeline

GetHuman1816422 started working on this issue
Dec 23rd, 2018 1:59am

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