Only half our order arrived. We called the restaurant (Acme in Annapolis) who said the...
GetHuman-marnieka's customer service issue with UberEATS from December 2018
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The issue in GetHuman-marnieka's own words
Only half our order arrived. We called the restaurant (Acme in Annapolis) who said the order came in on two separate tickets and they only prepared the first. They said I had to reorder the rest. My kids are crying so I went ahead and did it, but I didn’t order the salad and don’t think I should have to pay a second delivery fee. How you respond to this will determine whether we keep using UberEats or switch to Grubhub or Doordash completely. Thank you.
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