Only half our order arrived. We called the restaurant (Acme in Annapolis) who said the...

GetHuman-marnieka's customer service issue with UberEATS from December 2018

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The issue in GetHuman-marnieka's own words
Only half our order arrived. We called the restaurant (Acme in Annapolis) who said the order came in on two separate tickets and they only prepared the first. They said I had to reorder the rest. My kids are crying so I went ahead and did it, but I didn’t order the salad and don’t think I should have to pay a second delivery fee. How you respond to this will determine whether we keep using UberEats or switch to Grubhub or Doordash completely. Thank you.
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UberEATS

Customer service issue
Reported by GetHuman-marnieka
Dec 4th, 2018 - a mon ago
I have an issue with UberEATS too
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Seen by 4 customers so far
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Timeline
GetHuman-marnieka started working on this issue
Dec 4th, 2018 11:11pm