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The issue in GetHuman-saraflan's own words
An incompetent driver drove around with my food for an unnecessary excessive amount of time bc he was incapable of following directions. I told him i didn't want cold food since he'd been driving around so long. I wrote into customer service through the app and they were useless. First sending me a lazy autoreply about how to rate my order, then telling me they couldn't refund. I shouldn't be expected to pay for **** service resulting in cold food because you've hired an incompetent driver. I would like my refund please.
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