Refund for crummy delivery

GetHuman-saraflan's customer service issue with UberEATS from December 2018

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The issue in GetHuman-saraflan's own words
An incompetent driver drove around with my food for an unnecessary excessive amount of time bc he was incapable of following directions. I told him i didn't want cold food since he'd been driving around so long. I wrote into customer service through the app and they were useless. First sending me a lazy autoreply about how to rate my order, then telling me they couldn't refund. I shouldn't be expected to pay for **** service resulting in cold food because you've hired an incompetent driver. I would like my refund please.
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Customer service issue
Reported by GetHuman-saraflan
Dec 3rd, 2018 - 2 mons ago
I have an issue with UberEATS too
Not resolved
Seen by 14 customers so far
Similar issue to 34128 others
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GetHuman-saraflan started working on this issue
Dec 3rd, 2018 12:01pm