Saturday evening, around **:** AM, I ordered Subway from Uber Eats. I ordered two footl...

GetHuman-ganevak's customer service issue with UberEATS from December 2018

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The issue in GetHuman-ganevak's own words
Saturday evening, around **:** AM, I ordered Subway from Uber Eats. I ordered two footlong sandwiches, one of which was a chicken and bacon ranch melt, and the other was a sweet onion chicken teriyaki sandwich. The order was $**.** in total. I paid this in cash and added * dollars for a tip, and my debit card was still charged $**.**. I would like to know if I can get a refund on my debit card because I paid the driver in cash along with a tip, but money was still drawn from my account. My driver's name was Jarel and he delivered to Simpson Living-Learning Center, **** N Winthrop Ave, Chicago, IL. Please let me know if I can get a refund on my card because I already paid the order with cash. Thank you.
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UberEATS

Customer service issue
Reported by GetHuman-ganevak
Dec 3rd, 2018 - 6 mons ago
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Timeline
GetHuman-ganevak started working on this issue
Dec 3rd, 2018 8:03am