Hi *I just got the meal i ordered from wok to walk baker street.*I asked no cabbage mix...

GetHuman1656882's customer service issue with UberEATS from November 2018

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The issue in GetHuman1656882's own words
Hi *I just got the meal i ordered from wok to walk baker street.*I asked no cabbage mix in my meal and it came with sprouts inside. I can't eat that because i'm allergic to them. I talked to the restuarant on the phone and explained i don't eat sprout and that it was not specified in the manu.*The guy who talked with me said i didnt write it on my order and there is another saction who refer to the sprouts.. i checked the app but there is no other saction for sprouts.*I called the resturant again and apperantly the "onion mix" includes sprouts in it.*So now i just paid ** pounds for a meal I don't eat because I was supposed to know that onion really means just sprouts. Please refaund my credit card for that meal.*My order number is- ****F*And my name is Yarden Dadon.*Thank you.

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UberEATS

Customer service issue
Reported by GetHuman1656882
Nov 29th, 2018 - 2 years ago
Not resolved
Seen by 9 customers so far
Similar issue to 33252 others
0 customers following this

Timeline

GetHuman1656882 started working on this issue
Nov 29th, 2018 11:02pm