I ordered food from Five Guys and was actively watching my order on the app. When the d...

GetHuman-asapaugh's customer service issue with UberEATS from November 2018

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The issue in GetHuman-asapaugh's own words
I ordered food from Five Guys and was actively watching my order on the app. When the driver arrived at my house with my food he didn’t come to the door, which I thought was strange, so I walked out onto my porch. He then called me and I couldn’t really understand what he was saying but I told him that I was standing outside on my porch and waved in his direction. He then spoke more but once again I couldn’t really understand anything he was saying and then he hung up. I thought he was going to get out of his car and bring the food up to the porch but instead he immediately drove away and I got a notification that my order wasn’t deliverable. I am very upset and confused about this.
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Customer service issue
Reported by GetHuman-asapaugh
Nov 29th, 2018 - 9 mons ago
I have an issue with UberEATS too
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GetHuman-asapaugh started working on this issue
Nov 29th, 2018 4:12am