Hello,**My name is halle davenport. The phone number associated with the account is...

GetHuman-halletra's customer service issue with UberEATS from November 2018

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The issue in GetHuman-halletra's own words
Hello,**My name is halle davenport. The phone number associated with the account is ***-***-****. I just spent ** minutes on the phone with someone who did not help, or even apologize for the inconvenience.**I scheduled an order at Essex junction restaurant and the order never prepared. I came home expecting to have this delivered. I got home and it has not gone through. I looked and the restaurant was unavailable. I cannot cancel the order it gives me an error.**I am concerned about being charged for this, I am concerned that when the restaurant opens I will somehow get a delivery, and I’m also upset with the poor level of customer service I received on the phone call. In addition, the food was scheduled to be delivered and not only did I have to make alternate arrangements, I had to spend ** minutes on the phone with no outcome as well as reach out to you via email.**Please return my email as soon as possible on how this error will be resolved immediately.**Thank you, *Halle
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Customer service issue
Reported by GetHuman-halletra
Nov 27th, 2018 - a yr ago
Not resolved
Seen by 2 customers so far
Similar issue to 32824 others
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GetHuman-halletra started working on this issue
Nov 27th, 2018 11:29pm