I placed an order through UberEats for Chicken Express at **:**am. It was supposed to b...

GetHuman1613257's customer service issue with UberEATS from November 2018

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The issue in GetHuman1613257's own words
I placed an order through UberEats for Chicken Express at **:**am. It was supposed to be delivered at **:**am, and it was not. I did not receive a call from the UberEats driver at the number that I had listed in my UberEats account prior to the driver canceling my order. My order was cancelled and I did not receive my food, but I was still charge the $**.** for the order and am being told that I can't receive a refund "because of policy." The driver NEVER called my number and I should receive my refund as a result.
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UberEATS

Customer service issue
Reported by GetHuman1613257
Nov 23rd, 2018 - 10 mons ago
I have an issue with UberEATS too
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Seen by 8 customers so far
Similar issue to 31915 others
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GetHuman1613257 started working on this issue
Nov 23rd, 2018 11:47pm
GetHuman1613257 indicated the issue is not fixed yet.
Nov 23rd, 2018 11:48pm
GetHuman1613257 shared this issue with others over email
Nov 23rd, 2018 11:48pm