This has been an ongoing issue where I have been emailing and getting bounced all over...
GetHuman-kronnien's customer service issue with UberEATS from November 2018
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The issue in GetHuman-kronnien's own words
This has been an ongoing issue where I have been emailing and getting bounced all over the place between the app and Online. I just want to get this sorted out but this has been way harder than it ever should have been. I was shorted and I to them on a meal. Using that app I put in that I was shorted and unfortunately I had to do it two times before even getting a response. I finally got a response saying I would get a refund and my receipt would be updated. My receipt was finally updated but I never got a refund. A short amount of time went by and I responded to the email I was sent about my refund. I responded saying that I had not got a refund and then I was told it was getting looked into. More time past and I have not got a refund or a response. So I emailed again and still no response. I have been thrown back-and-forth all over the app and given different emails and still have gotten nowhere. This has been going on for a month and I just wanna refund. I ordered Uber eats from Mis tres Amigos And part of my meal was shorted. The refund value I was supposed to get was $**.**. I’m really tired of checking over and over again and looking into this. I have spent an hour today getting this far not to mention time I’ve already put in up to this point. Please get this sorted out. Thank you.
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