I got an email with a promo code for free delivery through the end of ***** but when I...

GetHuman1540620's customer service issue with UberEATS from November 2018

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The issue in GetHuman1540620's own words
I got an email with a promo code for free delivery through the end of ***** but when I try to apply it to my account or a specific order it says that I’m not eligible for that promo. The code I was given was NOV****FD. The code was sent to my old email *****@***.com but I use my new email *****@***.com for my account. I can’t even figure out how to log in with my old email so that i can use the promo code.
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UberEATS

Customer service issue
Reported by GetHuman1540620
Nov 11th, 2018 - 4 mons ago
I have an issue with UberEATS too
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Seen by 2 customers so far
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Timeline
GetHuman1540620 started working on this issue
Nov 11th, 2018 5:04pm