dear sir*mam...*i placed an order for four burgers at *:** and i was waiting and waitin...
GetHuman-goyala's customer service issue with UberEATS from November 2018
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The issue in GetHuman-goyala's own words
dear sir*mam...*i placed an order for four burgers at *:** and i was waiting and waiting... the restaurant was showing the estimated time of delivery... i was waiting till **:** and suddenly i got a call from ubereats that the restaurant is closed and we have to cancel your order... then i asked them for some alternative then the delivery boy connected me to the customer care... one inderjeet talked to me... he was unable to give me any alternative... then i asked him to connect the call to the senior then he asked me to put the call on hold but then he said we cant connect the call to the senior... u yourself have to do it from the app... then i checked but there was no such option... but he wad not listening and was just pressurising me to do it through app only.. then he cut the call... my problem remained unsolved...*sir*mam, the problem is not about that burger.. but the problem is that they informed me after * hours and at ** we are left with no other option and i have class early in the morning and we cant get breakfast in the morning and also i didnt have dinner... thats why i ordered those burgers... it was a huge inconvenience from your side... i need a proper solution to my problem otherwise i shall be bound to approach the consumer forum for the redressal of my grievance...
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