*: Uber sent out a text offering $* for every * trips completed, however you only paid...

GetHuman-ekaymadd's customer service issue with UberEATS from November 2018

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The issue in GetHuman-ekaymadd's own words
*: Uber sent out a text offering $* for every * trips completed, however you only paid $* for my first * trips which isn’t even showing in my balance. **: I’ve spent almost * hours online and received very little pay due to the restaurant canceling the order because they were missing an item. All these restaurants were out of my way and I waisted time and gas. These were all different McDonalds. **: The first restaurant told me they couldn’t complete the order and were unable to call the customer and told me I had to cancel the order. So I did. I called customer services afterwards because I couldn’t find the number in the new app. I was told I wouldn’t be getting paid for it because I canceled the order even though the restaurant told me too. **: The next two orders were canceled because they once again didn’t have the food and I was told I’d be credited just $* per order, however it’s not showing on my balance. **: I was sent to restaurants all who canceled on me tonight and that ruined me being able to get the promotion. When I finally got to * orders, I was credited only $* and not the advertised $*. Which still none of this is on my balance. **: I feel I deserve more pay for my time and effort put into working for Uber tonight as none of the cancellations were my fault and sending me to an order that would be canceled that tied up my night and kept me from completing other orders which would have counted towards my promotion.

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Customer service issue
Reported by GetHuman-ekaymadd
Nov 1st, 2018 - 4 years ago
Not resolved
Seen by 4 customers so far
Similar issue to 27560 others
0 customers following this


GetHuman-ekaymadd started working on this issue
Nov 1st, 2018 10:04am

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