On October *, at **.** am, I placed an order for two pizzas from UberEats. I only got o...

GetHuman-gitikaha's customer service issue with UberEATS from October 2018

3 views | 25966 similar | 0 following
Help with my UberEATS issue
First: share to improve GetHuman-gitikaha's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-gitikaha's next move: talk to UberEATS when they open.
UberEATS's call center is closed now. We will send GetHuman-gitikaha a reminder to call them when they open. Nothing to do for now but wait!
Before contacting them, items GetHuman-gitikaha may need:
Name, Email address, and Phone number
The issue in GetHuman-gitikaha's own words
On October *, at **.** am, I placed an order for two pizzas from UberEats. I only got one of the pizzas, so I requested a refund for the other, and had a friend order that pizza through her phone. I was told that the refund was processed, and I have written to UberEats multiple times since, asking about this because the refund has not been credited to my account. I am beginning to get anxious because it seems to be taking an unnecessarily long amount of time. Please let me know if there is anything I can do* I am a college student on a budget who has enjoyed using UberEats multiple times over the last year and have never had a problem with refunds for a missing item persist for this long. I hate to keep pestering with emails, but I would just like an update from a member of your team to let me know what might be taking so long for this refund to get processed. Thank you.

GetHuman-gitikaha did not yet indicate what UberEATS should do to make this right.

How GetHuman-gitikaha fixed the problem

We are waiting for GetHuman-gitikaha to fix the problem and share the solution with the rest of us customers.

Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common UberEATS customer problems.
How Do I Recover My Ubereats Account?How Do I Dispute a Charge with Ubereats?What Do I Do If I'm Having Trouble with My Ubereats App?How Do I Recover My Ubereats Account?How Do I Recover My Ubereats Account?
Do you have a customer issue as well?
We can help you get UberEATS's attention and get better help faster. Tap below to get started.
Having UberEATS issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-gitikaha fixes it.
This email address isn't valid

UberEATS

Customer service issue
Reported by GetHuman-gitikaha
Oct 23rd, 2018 - 2 years ago
Not resolved
Seen by 3 customers so far
Similar issue to 25966 others
0 customers following this

Timeline

GetHuman-gitikaha started working on this issue
Oct 23rd, 2018 3:49am