On October *, at **.** am, I placed an order for two pizzas from UberEats. I only got o...

GetHuman-gitikaha's customer service issue with UberEATS from October 2018

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The issue in GetHuman-gitikaha's own words
On October *, at **.** am, I placed an order for two pizzas from UberEats. I only got one of the pizzas, so I requested a refund for the other, and had a friend order that pizza through her phone. I was told that the refund was processed, and I have written to UberEats multiple times since, asking about this because the refund has not been credited to my account. I am beginning to get anxious because it seems to be taking an unnecessarily long amount of time. Please let me know if there is anything I can do* I am a college student on a budget who has enjoyed using UberEats multiple times over the last year and have never had a problem with refunds for a missing item persist for this long. I hate to keep pestering with emails, but I would just like an update from a member of your team to let me know what might be taking so long for this refund to get processed. Thank you.

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Customer service issue
Reported by GetHuman-gitikaha
Oct 23rd, 2018 - 2 years ago
Not resolved
Seen by 3 customers so far
Similar issue to 25966 others
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GetHuman-gitikaha started working on this issue
Oct 23rd, 2018 3:49am