The food never came because I actually put the wrong address. Initially, I tried to cal...

GetHuman1394664's customer service issue with UberEATS from October 2018

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The issue in GetHuman1394664's own words
The food never came because I actually put the wrong address. Initially, I tried to call the delivery driver but I was not able to contact the driver because it said the driver's phone is unavailable to contact. I tried to message them through uber message they were not able or did not see the message. After that, we tried to pay them to come to changed destination but asked me to pay additional ** dollars.(*miles). Now the delivery is stated as delivered, but it should not be(never came to us eventually. They said they would contact you, but I'm not sure whether they really did contact you. I hope there is an adequate measure for this. (I don't know why it is stated as delivered) . (Also, the driver was women in the picture, but a man called me(I assume the driver did not have any phone at all)*Sincerely, Sung Hoon Kim

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UberEATS

Customer service issue
Reported by GetHuman1394664
Oct 23rd, 2018 - 3 years ago
Not resolved
Seen by 6 customers so far
Similar issue to 25955 others
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GetHuman1394664 started working on this issue
Oct 23rd, 2018 1:40am