The food never came because I actually put the wrong address. Initially, I tried to cal...
GetHuman1394664's customer service issue with UberEATS from October 2018
6 views | 25955 similar | 0 following
Help with my UberEATS issue
First: share to improve GetHuman1394664's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1394664's next move: talk to UberEATS when they open.
UberEATS's call center is closed now. We will send GetHuman1394664 a reminder to call them when they open. Nothing to do for now but wait!
The issue in GetHuman1394664's own words
The food never came because I actually put the wrong address. Initially, I tried to call the delivery driver but I was not able to contact the driver because it said the driver's phone is unavailable to contact. I tried to message them through uber message they were not able or did not see the message. After that, we tried to pay them to come to changed destination but asked me to pay additional ** dollars.(*miles). Now the delivery is stated as delivered, but it should not be(never came to us eventually. They said they would contact you, but I'm not sure whether they really did contact you. I hope there is an adequate measure for this. (I don't know why it is stated as delivered) . (Also, the driver was women in the picture, but a man called me(I assume the driver did not have any phone at all)*Sincerely, Sung Hoon Kim
GetHuman1394664 did not yet indicate what UberEATS should do to make this right.
I have an issue with UberEATS too
How GetHuman1394664 fixed the problem
We are waiting for GetHuman1394664 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common UberEATS customer problems.