Dear Team,**I am sorry to say the customercare service of ubereats is very bad.I calle...

GetHuman-tarunic's customer service issue with UberEATS from October 2018

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The issue in GetHuman-tarunic's own words
Dear Team,**I am sorry to say the customercare service of ubereats is very bad.I called them thrice all of them listened issue and dropped off the call with out response or any solution.I have ordered biriyani from rayalseema ruchulu hyderabad which is * kms away from my location.Delivery executive called me and told he cannot come that far to deliver an order and asked me to cancel it for which i did not agree.he was saying like ubereats will not give us any extra money as distance is far. If so order itself should not be accepted.Its not at all my mistake but then they cancelled the order on behalf of me and updated the reason as user cancelled for which it has been charged t for the next order .Its not possible for me to order next time with out my mistake.i have ordered from same restaraunt today itself and it got delivered with no issue.so it clearly says its problem with delivery executive.its not all fair to charge the total amount of cancellation on next order.hooe u resolve the issue**Regards,*Taruni

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UberEATS

Customer service issue
Reported by GetHuman-tarunic
Oct 21st, 2018 - 3 years ago
Not resolved
Seen by 2 customers so far
Similar issue to 25747 others
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GetHuman-tarunic started working on this issue
Oct 21st, 2018 3:38pm