Your Uber eats customer service manager named robin assisted me around *** am and was t...

GetHuman-swhipp's customer service issue with UberEATS from October 2018

25697 similar
0 following
Help with my UberEATS issue
First: share to improve GetHuman-swhipp's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-swhipp's next move: talk to UberEATS when they open.
UberEATS's call center is closed now. We will send GetHuman-swhipp a reminder to call them when they open. Nothing to do for now but wait!
Before contacting them, items GetHuman-swhipp may need:
Name, Email address, and Phone number
The issue in GetHuman-swhipp's own words
Your Uber eats customer service manager named robin assisted me around *** am and was the most unhelpful rude human being I have ever dealt with. She told me I couldn’t get a refund for an undelivered order when I have never had such a situation before. The driver crystal was amazing and assured us we would get our refund. But Robin lied to me over the phone and said I could get a refund but then changed her mind and said she refused to give it to me. I spent over ** dollars on food and your representatives treated me like actual garbage. I’m just curious if you require your customer service employees to treat people like actual trash or if these weasels are in the wrong line of work? It shouldn’t be a problem since you record the phone calls. I just want to know what kind of business you are before I give you anymore money? Let me know how we are supposed to resolve your employees mistreating my situation and making me feel inferior and lying to me. Looking forward to a reply thank you.
GetHuman-swhipp did not yet indicate what UberEATS should do to make this right.
I have an issue with UberEATS too
How GetHuman-swhipp fixed the problem
We are waiting for GetHuman-swhipp to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get UberEATS's attention and get better help faster. Tap below to get started.
Having UberEATS issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would UberEATS email you?
This email address isn't valid
Follow this issue
See how GetHuman-swhipp fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-swhipp
Oct 21st, 2018 - 3 mons ago
I have an issue with UberEATS too
Not resolved
Seen by 4 customers so far
Similar issue to 25697 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman-swhipp started working on this issue
Oct 21st, 2018 9:54am