Your Uber eats customer service manager named robin assisted me around *** am and was t...

GetHuman-swhipp's customer service issue with UberEATS from October 2018

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The issue in GetHuman-swhipp's own words
Your Uber eats customer service manager named robin assisted me around *** am and was the most unhelpful rude human being I have ever dealt with. She told me I couldn’t get a refund for an undelivered order when I have never had such a situation before. The driver crystal was amazing and assured us we would get our refund. But Robin lied to me over the phone and said I could get a refund but then changed her mind and said she refused to give it to me. I spent over ** dollars on food and your representatives treated me like actual garbage. I’m just curious if you require your customer service employees to treat people like actual trash or if these weasels are in the wrong line of work? It shouldn’t be a problem since you record the phone calls. I just want to know what kind of business you are before I give you anymore money? Let me know how we are supposed to resolve your employees mistreating my situation and making me feel inferior and lying to me. Looking forward to a reply thank you.
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UberEATS

Customer service issue
Reported by GetHuman-swhipp
Oct 21st, 2018 - a mon ago
I have an issue with UberEATS too
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GetHuman-swhipp started working on this issue
Oct 21st 9:54am