Placed order from McDonald’s and it was missing items, the burger was made wrong, and e...
GetHuman-chadgill's customer service issue with UberEATS from October 2018
Help with my UberEATS issue
First: share to improve GetHuman-chadgill's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-chadgill's next move: talk to UberEATS when they open.
UberEATS's call center is closed now. We will send GetHuman-chadgill a reminder to call them when they open. Nothing to do for now but wait!
Before contacting them, items GetHuman-chadgill may need:
Name, Email address, and Phone number
The issue in GetHuman-chadgill's own words
Placed order from McDonald’s and it was missing items, the burger was made wrong, and everything was cold. I called Uber Support and got a Manager names Jesa who me talking over me and refused to refund my order then hung up on me. The reference number for this transaction is *********, someone should listen to the way she talked to me and terminate or or at the least retrain her. I would like my money refunded or at the least remade properly. If this isn’t handled correctly I won’t ever use UberEats again and I will add I use it pretty regularly
GetHuman-chadgill did not yet indicate what UberEATS should do to make this right.
I have an issue with UberEATS too
How GetHuman-chadgill fixed the problem
We are waiting for GetHuman-chadgill to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.