I ordered food from Elephant Thai Restaurant a few days ago on **** W. Broad St. Richmo...

GetHuman-animener's customer service issue with UberEATS from October 2018

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The issue in GetHuman-animener's own words
I ordered food from Elephant Thai Restaurant a few days ago on **** W. Broad St. Richmond, VA ***** through UberEats and I did not receive * order of Fried Wontons and * order of Drunken Noodles. So, I called the restaurant and they said that they would deliver the forgotten food to me. However, ** minutes later, they call me back to tell me that they are unable to deliver the food to me and unable to give me the refund since I ordered through UberEats. So, I am contacting you, UberEats, to see if I can get my refund on my order of * Fried Wontons and * Drunken Noodles that I never received. I used the "Get Help" option on the UberEats app the day it happened, but I haven't heard back from UberEats yet, so I decided to reach out to you through email. Thank you.
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UberEATS

Customer service issue
Reported by GetHuman-animener
Oct 19th, 2018 - a mon ago
I have an issue with UberEATS too
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GetHuman-animener started working on this issue
Oct 19th 3:45pm