I ordered food from Elephant Thai Restaurant a few days ago on **** W. Broad St. Richmo...

GetHuman-animener's customer service issue with UberEATS from October 2018

1 view
25342 similar
0 following
Help with my UberEATS issue
First: share to improve GetHuman-animener's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-animener's next move: talk to UberEATS when they open.
UberEATS's call center is closed now. We will send GetHuman-animener a reminder to call them when they open. Nothing to do for now but wait!
Before contacting them, items GetHuman-animener may need:
Name, Email address, and Phone number
The issue in GetHuman-animener's own words
I ordered food from Elephant Thai Restaurant a few days ago on **** W. Broad St. Richmond, VA ***** through UberEats and I did not receive * order of Fried Wontons and * order of Drunken Noodles. So, I called the restaurant and they said that they would deliver the forgotten food to me. However, ** minutes later, they call me back to tell me that they are unable to deliver the food to me and unable to give me the refund since I ordered through UberEats. So, I am contacting you, UberEats, to see if I can get my refund on my order of * Fried Wontons and * Drunken Noodles that I never received. I used the "Get Help" option on the UberEats app the day it happened, but I haven't heard back from UberEats yet, so I decided to reach out to you through email. Thank you.
GetHuman-animener did not yet indicate what UberEATS should do to make this right.
I have an issue with UberEATS too
How GetHuman-animener fixed the problem
We are waiting for GetHuman-animener to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get UberEATS's attention and get better help faster. Tap below to get started.
Having UberEATS issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would UberEATS email you?
This email address isn't valid
Follow this issue
See how GetHuman-animener fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-animener
Oct 19th, 2018 - 3 mons ago
I have an issue with UberEATS too
Not resolved
Seen by 1 customer so far
Similar issue to 25342 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman-animener started working on this issue
Oct 19th, 2018 3:45pm