I ordered food the app told me the guy was * min away. It appeared he was not moving an...

GetHuman1372903's customer service issue with UberEATS from October 2018

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The issue in GetHuman1372903's own words
I ordered food the app told me the guy was * min away. It appeared he was not moving and was in some spot for over ** min. The guy still had not arrived after a half hour after he had been sitting in same spot. I didn’t not receive a call and I get a notification saying “ your courier called, but couldn’t reach you” and it tells me I did not get a refund. As an Uber eats customer who orders up to * times a week. I have no received this ****** or a service before. My order was **$ and now it won’t even show up on my past orders. I would like a refund because I had received no food. I’m a proud costumer of ubereats but this is complete bullshit I don’t pay **$ to get no food. I expect a full refund I have never had an experience like this.
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Customer service issue
Reported by GetHuman1372903
Oct 18th, 2018 - 3 mons ago
I have an issue with UberEATS too
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Seen by 3 customers so far
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GetHuman1372903 started working on this issue
Oct 18th, 2018 11:13pm