I ordered subway through overeats today (** Oct) it was estimated too arrive at *:** ro...
GetHuman1367877's customer service issue with UberEATS from October 2018
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The issue in GetHuman1367877's own words
I ordered subway through overeats today (** Oct) it was estimated too arrive at *:** roughly. I made the order off my work computer as my phone is left in a locker while I work. Because of this I always make sure I stand in clear view of the driver when they arrive. I saw the driver waved him down and he pulled right outside, he then proceeded to sit in his car. I stood waiting just inside my work place as I am not allowed too leave due too working by myself. He then continued to drive off. Outraged by this I dug my phone out too see if I had received a call which i had not but a text message telling me he was in the car park. I am highly disappointed that even after being waved down he left with my food. I bought up the app on my phone too see what had happened and the order had been marked as delivered. It was my only chance too sit for food on a ** hour shift and I have now been left foodless while someone I do not know gets a free meal. His name was Mandlenkosi and he was driving a silver ford. I would like a full refund. I have read all the regulations on if a location is hard too find and an adequate try by the driver too find the place the order can be not delivered with no refund. But this is not the case as my location is not hard too find at all and the driver did not bother too leave his car even after being waved down.
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