I placed an order last night once I received the notification that the driver had picke...
GetHuman-mrscart's customer service issue with UberEATS from October 2018
Help with my UberEATS issue
First: share to improve GetHuman-mrscart's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-mrscart's next move: talk to UberEATS again when they open.
UberEATS's call center is closed now. We will send GetHuman-mrscart a reminder to call them when they open. Nothing to do for now but wait!
Before contacting them, items GetHuman-mrscart may need:
Name, Email address, and Phone number
The issue in GetHuman-mrscart's own words
I placed an order last night once I received the notification that the driver had picked up my food I tracked her. I saw that she was headed in the total opposite direction from my home so I called her she stayed to me that she had a personal matter to handle before delivering my food. It took her almost ** minutes to deliver my order. The restaurant I ordered from is a **** minute drive away. My food was ice cold. Then I contacted Uber eats and they basically told me they can't help me and that I needed to contact the restaurant. It was not the restaurants fault it was the drivers. I spent over $**.** with them and all I got was ice cold food I also explained to Uber that they could track my order and see the route that was taken and still nothing
GetHuman-mrscart did not yet indicate what UberEATS should do to make this right.
I have an issue with UberEATS too
How GetHuman-mrscart fixed the problem
We are waiting for GetHuman-mrscart to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.