I have ordered * half mutton Biryani from Maharashtra Darbar hotel at around *:**pm. Th...

GetHuman-khatroth's customer service issue with UberEATS from October 2018

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The issue in GetHuman-khatroth's own words
I have ordered * half mutton Biryani from Maharashtra Darbar hotel at around *:**pm. The estimated arrival time was shown as *:** pm, so by the mean time I have kept my mobile for charging and I was busy in other work. When I came to check my delivery status at *:** pm, it has shown as order has been cancelled as delivery person couldn't find you and amount was deducted from my Paytm account. I accept that there's issue with my mobile network, he would have contacted me through uber eats app text but he has not. How can he cancel my order before the estimated delivery time? I want my refund
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UberEATS

Customer service issue
Reported by GetHuman-khatroth
Oct 11th, 2018 - a mon ago
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GetHuman-khatroth started working on this issue
Oct 11th 4:24pm