A few issues. I called support after driving ** minutes to a Mcdonalds, only to be tol...
GetHuman-frgouthr's customer service issue with UberEATS from September 2018
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The issue in GetHuman-frgouthr's own words
A few issues. I called support after driving ** minutes to a Mcdonalds, only to be told they could not make the order. After speaking with support, they transferred me to a different ubereats support number. I waited on hold for *** minutes only to have the call fail. I immediately called that number back (i was given the number by support during the initial call). The number i was given was not in service. The message said the call could not be completed. After this, i called the first support number again, and it looks like the original issue (mcdonalds not able to make the order) was addressed.**Immediately after this, I recieved another trip to a different Mcdonalds. I drove *** minutes to the restaurant, and once again was told they could not make the order. I immediately called support again. After speaking with them, they said they would transfer me to the ubereats support line. I told them that the number DID NOT WORK, yet they transferred me anyway. I waited on hold for nearly ** minutes and surprise surprise, the call failed. I dont know why they would transfer me to this number (*-***-***-****)when i made it explicitly clear to them that the number did not work.
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