I ordered on Uber eats yesterday, the ** th of September. The order bill was RS ***. Up...

GetHuman-girijave's customer service issue with UberEATS from September 2018

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The issue in GetHuman-girijave's own words
I ordered on Uber eats yesterday, the ** th of September. The order bill was RS ***. Upon Arrival of the food, I wasn't able to contact the delivery boy probably due to some network problem as there was some repair work nearby which disrupted the signal. Apparently even the delivery boy wasn't able to contact me. As I knew the food had reached I started walking to the gate. When I reached the gate I wasn't able to find the delivery boy. I asked the security guard and he told me that the boy left (all this happened within a span of *-* minutes). I got a message that the delivery has been cancelled and was fined Rs ***. *Do consider this request and waive away the fine as the poor Network merged with the impatience of the delivery boy, neither of which is my fault has unfairly costed me a fine of ***.

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Customer service issue
Reported by GetHuman-girijave
Sep 25th, 2018 - 4 years ago
Not resolved
Seen by 8 customers so far
Similar issue to 20732 others
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GetHuman-girijave started working on this issue
Sep 25th, 2018 4:29pm