After arriving nearly an hour late, and after multiple attempts to call my driver to te...

GetHuman-ellismo's customer service issue with UberEATS from October 2018

23608 similar
0 following
Help with my UberEATS issue
GetHuman-ellismo's next move: call UberEATS.
The best way to get your problem resolved is to tap the button below to start calling UberEATS. We will check on you later to see if it's fixed or needs to be escalated.
Before contacting them, items GetHuman-ellismo may need:
Name, Email address, and Phone number
The issue in GetHuman-ellismo's own words
After arriving nearly an hour late, and after multiple attempts to call my driver to tell him he was at the wrong location, I messaged him and began to lose my patience (seeing as I was standing outside, cold because it was raining, the food was already an hour late, and he wouldn't answer the phone so I could explain to him where to go). When he did finally arrive he yelled at me and called me a *****. I said nothing and closed the door. This is totally unacceptable. I wasn't a sweetheart in my messages, but I certainly wasn't obscene. I have attempted to contact customer service since last night, and have received no response. It's ridiculous that a driver can show up an hour late, yell at a woman and call her a *****, and have no consequences.
GetHuman-ellismo did not yet indicate what UberEATS should do to make this right.
I have an issue with UberEATS too
How GetHuman-ellismo fixed the problem
We are waiting for GetHuman-ellismo to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get UberEATS's attention and get better help faster. Tap below to get started.
Having UberEATS issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would UberEATS email you?
This email address isn't valid
Follow this issue
See how GetHuman-ellismo fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-ellismo
Oct 10th, 2018 - 3 mons ago
I have an issue with UberEATS too
Not resolved
Seen by 3 customers so far
Similar issue to 23608 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman-ellismo started working on this issue
Oct 10th, 2018 5:58pm
GetHuman-ellismo shared this issue with your circles on Google+
Oct 10th, 2018 5:59pm