Got the complete wrong order yesterday and nothing was done to fix it. Unable to conta...

GetHuman-mariavaz's customer service issue with UberEATS from September 2018

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The issue in GetHuman-mariavaz's own words
Got the complete wrong order yesterday and nothing was done to fix it. Unable to contact driver after he left but before he did I noticed that my order was wrong all he said that's the order they "handed" me. So I called the restaurant "Luby's" and spoke with an employee first and when I explained the situation before I could even tell her my order she told me "oh! You ordered the chicken?" I said yes. She then told me "ya the manager handed the uber driver the wrong order" So I asked to speak with the manager all he offered was for me to go pick up the order and said it was the driver that grabbed the wrong order. I was at work unable to leave that is why I used uberEats in the first place. I'm very upset about the whole thing with the driver and the restaurant.
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UberEATS

Customer service issue
Reported by GetHuman-mariavaz
Sep 20th, 2018 - 6 mons ago
I have an issue with UberEATS too
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GetHuman-mariavaz started working on this issue
Sep 20th, 2018 6:00pm