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The issue in GetHuman1170280's own words
Ordered food at twenty past **, food was delayed continuously from the time of delivery given. Took over an hour to be delivered, from the time we paid. To make matters worse you driver has turned up with half the order. The food that did turn up was cold. WE have tried contacting the driver but he is not answering. *I am disgusted with your service, you really need to get your business in order and provide a better service.
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