Refund for the overcharged prices. It was already committed by your support executive.

GetHuman-gulshans's customer service issue with UberEATS from September 2018

Help with my UberEATS issue
The issue in GetHuman-gulshans's own words
Order a food ... On **th September. Ordered for dinner @**:**pm. After an hour around **:**am. Support called and said that the they cancelled the order because delivery executive can't find the restaurant. During that hour, the only one restaurant was available which has charged * times the money and it was supposed to be delivered in **mins. I still ordered it and waited.**After waiting for ** mins since there was no order update showing in the App, When I called the support they said the food is going to be delivered in *mins. I had explained the scenario I faced from Past * hrs. He said to accept the food and as a goodwill he will initiate the refund. **After * days on **th September, when I called the support again about the refund. They are asking to create a ticket in help center and restart the process. **UberEats support has given me worst experience ever. The only thing they know is how to manipulate the customers to rotate in a loop.**Mobile Number linked with my UberEats account is **********
False commitment from their Support executive
Initiating the refund which was committed and improve support team to help customers better
More than * years of active customer of Uber
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UberEATS

UberEats
Customer service issue
Reported by GetHuman-gulshans
Sep 19th, 2018 - 6 mons ago
I have an issue with UberEATS too
Fixed
Seen by 4 customers so far
Similar issue to 19468 others
0 customers following this
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GetHuman-gulshans started working on this issue
Sep 19th, 2018 9:42am
GetHuman-gulshans indicated the issue is not fixed yet.
Sep 19th, 2018 9:42am