I ordered food over an hour ago. Originally the driver showed up with the wrong food. H...

GetHuman-sethrose's customer service issue with UberEATS from September 2018

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The issue in GetHuman-sethrose's own words
I ordered food over an hour ago. Originally the driver showed up with the wrong food. He offered to go back and get the right food. When he got there I requested that my food be remade so I did not get food that had been sitting out. They assured me they would remake the food for me. The driver got back almost an hour after I placed my order. The food still wasn’t right. And my drink had been sitting out for so long that all of the ice was melted so I had a water down drink. I tried to call customer service but apparently your system is down and they want me to submit an email. I’m not eating cold food that is wrong and I would like a refund of my money.
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UberEATS

Customer service issue
Reported by GetHuman-sethrose
Sep 18th, 2018 - 6 mons ago
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GetHuman-sethrose started working on this issue
Sep 18th, 2018 5:27pm