it's ******* mold!!! My husband is the calm one he called them and explained we order t...

GetHuman-joiceoli's customer service issue with UberEATS from September 2018

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The issue in GetHuman-joiceoli's own words
it's ******* mold!!! My husband is the calm one he called them and explained we order the food with urber eats and the bread came moldy like not a small spot that you can mistakenly box up.. it was a huge moldy spot my husband explained he would like a refund and they said we have to call Uber to get a refund.. they offered us new food said we can come get it if we want.. UM NO give me my money back and have a good day.. this is all going in the trash.. absolutely discussing. my husband said the manager on call Shawn said "yah there might of been some mold on it" WHAT!!!! Gross. I'm calling the health department. Also, I was upset so I can guess Shawn can hear me, he said he would call urber eats for me and would let me know .. urber eats called my husband asking if he didn’t like the food because it tasted bad. NO, we didn’t eat the food beucase it was moldy. So we threw everything away. I would like a refund of everything we order because it all went in the trash if the bread was that moldy how am i certain there is nothing wrong with the rest I was not going to risk it. I can send you pictures if you guys needs. The name of the restaurant was legends tavern & grille deerfield beach FL. The order was done on his profile the email is: OrlandoC*****@***.com the order was done approximately at *:**. Please get I contact with me at ***-***-****. I would like to advise you guys to not work with this restaurant anymore due to the fact that they have no respect for their food or customer well being. Thank you very much - hope to hear from you very soon.

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Customer service issue
Reported by GetHuman-joiceoli
Sep 16th, 2018 - 4 years ago
Not resolved
Seen by 6 customers so far
Similar issue to 18762 others
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GetHuman-joiceoli started working on this issue
Sep 16th, 2018 2:24pm