Old, hard, dry chicken tenders and no ** fries as shown on site. Please refund our monies $**!

GetHuman-marcijoh's customer service issue with UberEATS from September 2018

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The issue in GetHuman-marcijoh's own words
Get my hard earned money returned as your product was inedible! ... Sept *st ordered two chicken tenders & fry dinners from Henry's Tavern. What we received was inedible! Hard, dry chicken no french fries as shown on site pic but they substituted round extremely flat ??? With extremely hot orange powder.*We have ordered from them in the past with no issues.*My ** year old vommitted the chicken after trying to take a bite.*Please refund our monies $**.*Please fix this! We've been trying since Sept *st and Get human states it's fixed -- well it's not.
The food was not acceptable ! Hard dry tenders is what we receieved and no fries, I previously sent photos.
This can be resolved by issuing a full credit of $** to our card.
Marci Johnson****-***-*****M*****@***.com*Or and*Marcijohnson***@ gmail.com*We use Uber eats and rides for a very long time. This is no way to treat a valued customer! Or are we?*Please credit our card for full amount of $** to remove the bad taste!!!
Yes, we called several times and have contacted your UNHUMAN .*You keep saying it's fixed but there is no refund shown on my credit card.
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UberEATS

Two orders of chicken tenders and fries
Customer service issue
Reported by GetHuman-marcijoh
Sep 15th, 2018 - 2 years ago
Fixed
Seen by 7 customers so far
Similar issue to 18474 others
0 customers following this
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GetHuman-marcijoh started working on this issue
Sep 15th, 2018 1:03pm
GetHuman-marcijoh indicated the issue is not fixed yet.
Sep 15th, 2018 1:04pm
GetHuman-marcijoh indicated the issue is not fixed yet.
Sep 16th, 2018 2:26pm
GetHuman-marcijoh indicated the issue is not fixed yet.
Sep 16th, 2018 9:45pm