I ordered food from Popeyes and my food NEVER arrived, meaning that I DID NOT get my fo...

GetHuman1140877's customer service issue with UberEATS from September 2018

5 views | 18113 similar | 0 following
Help with my UberEATS issue
First: share to improve GetHuman1140877's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1140877's next move: talk to UberEATS when they open.
UberEATS's call center is closed now. We will send GetHuman1140877 a reminder to call them when they open. Nothing to do for now but wait!
The issue in GetHuman1140877's own words
I ordered food from Popeyes and my food NEVER arrived, meaning that I DID NOT get my food. I called Popeyes and they told me that they would try and get into contact with the driver who was supposed to deliver my food and then they said that they couldn’t get a hold of her. They think that she gave my food to some other person because she carried out two orders. I went into the app of UberEats and filed a complaint because I am trying to get a refund because *) i didn’t get my food, and *) because I was charged for something that I DID NOT receive. I’ve been getting the same email from you guys asking me if I received the food or not, ive replied * times already, saying that I DID NOT GET MY FOOD and you guys keep sending me the same response asking me to be clear about my situation. I DID NOT GET MY FOOD and I was still charged for it. So as a hungry and agitated customer I would just like my money back because I didn’t even get a replacement for the food that never got to me. I want my money back. Once again I DID NOT GET MY FOOD.

GetHuman1140877 did not yet indicate what UberEATS should do to make this right.

How GetHuman1140877 fixed the problem

We are waiting for GetHuman1140877 to fix the problem and share the solution with the rest of us customers.

Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common UberEATS customer problems.
How Do I Recover My Ubereats Account?How Do I Dispute a Charge with Ubereats?What Do I Do If I'm Having Trouble with My Ubereats App?How Do I Recover My Ubereats Account?How Do I Recover My Ubereats Account?
Do you have a customer issue as well?
We can help you get UberEATS's attention and get better help faster. Tap below to get started.
Having UberEATS issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman1140877 fixes it.
This email address isn't valid

UberEATS

Customer service issue
Reported by GetHuman1140877
Sep 14th, 2018 - 2 years ago
Not resolved
Seen by 5 customers so far
Similar issue to 18113 others
0 customers following this
Items needed
Name
Email address
Phone number

Timeline

GetHuman1140877 started working on this issue
Sep 14th, 2018 1:29am

Paying Your Telecom Too Much?

Want to talk to a real person right now who can compare TV, Internet, or phone packages in your area from different companies? Our service tracks the best deals from the various providers in your home area.

Call Now: 888-379-2546Our concierge is unaffiliated and therefore able to compare deals across many companies