Restaurant preparing order has nothing I ordered.

GetHuman-monsterr's customer service issue with UberEATS from September 2018

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The issue in GetHuman-monsterr's own words
Get food ... My current order from McDonald's Erdman Ave: restaurant called to say they do not have the items I ordered. I need to cancel, but the restaurant had already accepted the order.
I cannot cancel the order myself because they are "preparing" the order
I want my money back and a coupon for the next order.
I've been a customer for over a year now.
Tried calling love, call center is closed.
I have an issue with UberEATS too
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UberEATS

Ubereats
Customer service issue
Reported by GetHuman-monsterr
Sep 22nd, 2018 - 6 mons ago
I have an issue with UberEATS too
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Seen by 2 customers so far
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GetHuman-monsterr started working on this issue
Sep 22nd, 2018 3:07am