I had ordered Kennedy fried chicken for delivery from the ubereats app. It was a meal v...
GetHuman-xkem's customer service issue with UberEATS from September 2018
Help with my UberEATS issue
First: share to improve GetHuman-xkem's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-xkem's next move: talk to UberEATS when they open.
UberEATS's call center is closed now. We will send GetHuman-xkem a reminder to call them when they open. Nothing to do for now but wait!
The issue in GetHuman-xkem's own words
I had ordered Kennedy fried chicken for delivery from the ubereats app. It was a meal valued in $**.**. I was monitoring when the order would arrive frequently but then I saw the Oder was about to arrive and went to get money. As soon as I got it, the delivery man, Jerson called and said he could not locate the house. I stepped outside and he was already gone and had cancelled the order. The chain of events did not even take * minutes. We called Kennedy fried chicken and they could not do anything. Then we called uberEATS and they informed us that they could not do much but they would refund the order I had previously ordered and that I could order again. So I ordered again but still did not get refunded for the first order. I would like my money back.
GetHuman-xkem did not yet indicate what UberEATS should do to make this right.
I have an issue with UberEATS too
How GetHuman-xkem fixed the problem
We are waiting for GetHuman-xkem to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.