I had ordered Kennedy fried chicken for delivery from the ubereats app. It was a meal v...

GetHuman-xkem's customer service issue with UberEATS from September 2018

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The issue in GetHuman-xkem's own words
I had ordered Kennedy fried chicken for delivery from the ubereats app. It was a meal valued in $**.**. I was monitoring when the order would arrive frequently but then I saw the Oder was about to arrive and went to get money. As soon as I got it, the delivery man, Jerson called and said he could not locate the house. I stepped outside and he was already gone and had cancelled the order. The chain of events did not even take * minutes. We called Kennedy fried chicken and they could not do anything. Then we called uberEATS and they informed us that they could not do much but they would refund the order I had previously ordered and that I could order again. So I ordered again but still did not get refunded for the first order. I would like my money back.
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UberEATS

Customer service issue
Reported by GetHuman-xkem
Sep 11th, 2018 - 2 mons ago
I have an issue with UberEATS too
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GetHuman-xkem started working on this issue
Sep 11th 8:03pm