I live on base and this is my first ubereats order, the driver who picked up my food do...

GetHuman-gallohu's customer service issue with UberEATS from September 2018

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The issue in GetHuman-gallohu's own words
I live on base and this is my first ubereats order, the driver who picked up my food does not have a pass to get on post and is now going to get a pass, but by the time he gets to me my lunch will be over. This is highly inconvenient and not my fault that he doesn’t have a visitors pass. I should not be charged for this situation and I would like to request a refund for any charges on this order
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UberEATS

Customer service issue
Reported by GetHuman-gallohu
Sep 10th, 2018 - 10 mons ago
I have an issue with UberEATS too
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Seen by 3 customers so far
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Timeline
GetHuman-gallohu started working on this issue
Sep 10th, 2018 4:25pm