I’ve just spoken to for other supposed to be customer service for Uber eats The...

GetHuman-lanierta's customer service issue with UberEATS from September 2018

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The issue in GetHuman-lanierta's own words
I’ve just spoken to for other supposed to be customer service for Uber eats The ***-***-**** I tried to cancel my order today at *:** she told me I was allowed I was not allowed to do that and get it my refund until the delivery time which was at *:** to the delivery was still not here at that time called someone put me on hold literally never came back to the phone I called again by then it was about *** the delivery finally came every single person including the supervisors that I’ve talk to are extremely rude unhelpful not to mention they actually believe it was the third person I talk to said well we will work better next time that all of our operators give you the correct information but as for this order we cannot do anything for you and I’m just wondering how in the world can you admit that your operators gave the wrong information and messed up and you’re still gonna keep my money that is absolutely ridiculous I’ve worked in the industry for a very long time and my job has Uber eats and this is ******** I’ve talk to four people or four people talk to me and rude *** Waze and was not helpful at all and these monotone voices And you can look at my history I don’t call I don’t ever have a problem on Uber eats at what are you from you guys literally way too much but what happened today from *** until now is absolutely unacceptable and I want my **** money back Order number is ***B**

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UberEATS

Customer service issue
Reported by GetHuman-lanierta
Sep 5th, 2018 - 2 years ago
Not resolved
Seen by 3 customers so far
Similar issue to 16572 others
0 customers following this

Timeline

GetHuman-lanierta started working on this issue
Sep 5th, 2018 11:31pm

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