At approximately *:**am on ********, one of your UberEATS' drivers showed up at the doo...

GetHuman1083025's customer service issue with UberEATS from September 2018

7 views
 | 
15935 similar
 | 
0 following
Help with my UberEATS issue
GetHuman1083025's next move: talk to UberEATS when they open.
UberEATS's call center is closed now. We will send GetHuman1083025 a reminder to call them when they open. Nothing to do for now but wait!
The issue in GetHuman1083025's own words
At approximately *:**am on ********, one of your UberEATS' drivers showed up at the door of the Hampton Inn at **** N Glenville Dr. Richardson TX ***** with a delivery for a guest. Initially, he seemed mad that the door was locked for security and had to wait for me to open the door. Secondly, all he said to me was the room number ***. Before I had the opportunity to ask clarifying questions as to his business, he placed the guest's meal on the front counter and rudely said that I could deliver it to the guest's room. He then called me a ******* and went back outside the front door. I followed him outside to ask what delivery company he represented, and he immediately asked me what company I represented and repeated his profane statement without without answering my question. I located the guest and he identified the order was placed through UberEATS. **As a smaller hotel without room service or in-house food options, we routinely recommend your services to our guests and historically have a good working relationship with you. We have discount cards from UberEATS we pass to the guests when asking for suggestions. **As far as a resolution, I would suggest this gentleman be admonished for his extremely unprofessional behavior towards me and the security of my hotel and guests. I want to continue to foster the relationship we have with UberEATS and I realize he is one of many drivers you have on your platform, but he has no business coming back to this hotel. If you can avoid future deliveries by this gentleman, I would be very appreciative.
GetHuman1083025 did not yet indicate what UberEATS should do to make this right.
I have an issue with UberEATS too
How GetHuman1083025 fixed the problem
We are waiting for GetHuman1083025 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get UberEATS's attention and get better help faster. Tap below to get started.
Having UberEATS issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would UberEATS email you?
This email address isn't valid
Follow this issue
See how GetHuman1083025 fixes it.
This email address isn't valid

UberEATS

Customer service issue
Reported by GetHuman1083025
Sep 2nd, 2018 - 2 mons ago
I have an issue with UberEATS too
Not resolved
Seen by 7 customers so far
Similar issue to 15935 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Name
Email address
Phone number
Timeline
GetHuman1083025 started working on this issue
Sep 2nd 10:09am
GetHuman1083025 shared this issue with friends on Facebook
Sep 2nd 10:10am
GetHuman1083025 shared this issue with followers on Twitter
Sep 2nd 10:11am