I did not receive part of my order last night.*This is the *rd time I’ve put in a compl...

GetHuman-ivymetca's customer service issue with UberEATS from August 2018

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The issue in GetHuman-ivymetca's own words
I did not receive part of my order last night.*This is the *rd time I’ve put in a complaint through the app where something was wrong or missing and nothing happens after the **hr period.*I can’t contact anyone by phone to resolve the issue.*Also, the app put in an order for the wrong STATE for my fianc* last night and the person he reached over the phone said it was his fault and he won’t be refunded for food that went to an address in a different STATE. *I’m not sure how you guys do customer service but you don’t EVER tell the customer that it’s THEIR fault and you’re not going to help them.
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UberEATS

Customer service issue
Reported by GetHuman-ivymetca
Aug 28th, 2018 - 3 mons ago
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GetHuman-ivymetca started working on this issue
Aug 28th 2:15pm