I called Sonic and they denied the ability to address my situation without “free food...

GetHuman-feraliya's customer service issue with UberEATS from August 2018

Help with my UberEATS issue
The issue in GetHuman-feraliya's own words
I called Sonic and they denied the ability to address my situation without “free food”. They also denied any accountability of the quality of food, which was dried and over cooked. I expressed that Uber wasnt responisible for the quality of food but the delivery. The employee “Johnny” requested that the only way to address my problem was to accept free food or contact Uber Eats. I will kindly request a full refund on this order ***D** based on the quality from the restaurant rather than a delivery issue. I refuse to order from this establishment again. There is a Sonic closer to me which is not an Uber affiliate.
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UberEATS

Customer service issue
Reported by GetHuman-feraliya
Aug 26th, 2018 - 4 mons ago
I have an issue with UberEATS too
Fixed
Seen by 6 customers so far
Similar issue to 14863 others
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GetHuman-feraliya started working on this issue
Aug 26th 8:48pm
GetHuman-feraliya indicated the issue is not fixed yet.
Aug 27th 1:08am
GetHuman-feraliya indicated the issue is not fixed yet.
Aug 27th 5:01am
GetHuman-feraliya indicated the issue is not fixed yet.
Aug 27th 3:22pm
GetHuman-feraliya indicated the issue is not fixed yet.
Aug 27th 4:57pm