I ordered from McDonald’s in Lexington, KY. My order said it would deliver by *:**AM...

GetHuman-jlball's customer service issue with UberEATS from August 2018

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The issue in GetHuman-jlball's own words
I ordered from McDonald’s in Lexington, KY. My order said it would deliver by *:**AM. * minutes after placing my order, McDonald’s contacted me and said they aren’t doing Ubereats right now and they apologized. I said okay and figured my order would be cancelled. About ** minutes later, I received a notification that my food had been picked up. So, I just figured there was some confusion. I then received another notification that my food was almost at my house. My delivery driver was a woman named Ebony in a Chevy Malibu. I went down stairs to meet Ebony at my door and poof! The map went away and said my food was delivered. However, my food was NOT delivered and I was charged for the meal. I would like a refund.

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UberEATS

Customer service issue
Reported by GetHuman-jlball
Aug 26th, 2018 - 3 years ago
Not resolved
Seen by 14 customers so far
Similar issue to 14762 others
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Timeline

GetHuman-jlball started working on this issue
Aug 26th, 2018 5:57am

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