Hi Im a uber eats delivery driver and I drop food off to a customer that would not come...

GetHuman-zkeisha's customer service issue with UberEATS from August 2018

Help with my UberEATS issue
The issue in GetHuman-zkeisha's own words
Hi Im a uber eats delivery driver and I drop food off to a customer that would not come to door or open when front desk called. I spoke with her briefly before I arrived to get her room number. I left the food at the room number she gave me which was room ***. I drove kinda far to get the food and deliver. I also wanted and knocked at her door for ** mins. I did not know what else to do if she dis not answer her phobe and would not open the door. I do not feel that it is fair to have all my fare taken away whwn I wasted a lot of time outsode her room door and drove to get the food. Call respond ***-***-****
GetHuman-zkeisha did not yet indicate what UberEATS should do to make this right.
I have an issue with UberEATS too
How GetHuman-zkeisha fixed the problem
The fare was originally taken back. After I reached out and explained the situation the rep give me pointers on how to better ha dle a situation like the one I encountered and actually gave me back the fare.
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UberEATS

Customer service issue
Reported by GetHuman-zkeisha
Aug 24th, 2018 - 4 mons ago
I have an issue with UberEATS too
Fixed
GetHuman-zkeisha shared how to fix
Seen by 6 customers so far
Similar issue to 14269 others
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GetHuman-zkeisha started working on this issue
Aug 24th 12:17am
GetHuman-zkeisha shared this issue with others over email
Aug 24th 12:39am
GetHuman-zkeisha confirmed the issue is fixed. Hooray!
Aug 25th 2:42am