I'd like my food delivered to my door but on my account settings I can only get the opt...

GetHuman-mollietv's customer service issue with UberEATS from August 2018

1 view
 | 
14267 similar
 | 
0 following
Help with my UberEATS issue
First: share to improve GetHuman-mollietv's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-mollietv's next move: talk to UberEATS when they open.
UberEATS's call center is closed now. We will send GetHuman-mollietv a reminder to call them when they open. Nothing to do for now but wait!
Before contacting them, items GetHuman-mollietv may need:
Name, Email address, and Phone number
The issue in GetHuman-mollietv's own words
I'd like my food delivered to my door but on my account settings I can only get the option to have it delivered to the curb and I have to go outside and get the food from the driver. On the app under "help" it says my food should be delivered to my door. We order food through your app a lot and always have to go out to the curb to get our food. We pay a delivery fee plus we always tip our driver so I think it's reasonable that our driver should get out of their car and walk a few steps to my door. Any other food we order to be delivered directly through a particular restaurant (Pizza, Chinese, Etc.) delivers to my door. Since I pay a service fee and a tip I think it only fair that your company delivers to my door also. Thanks, Mollie
GetHuman-mollietv did not yet indicate what UberEATS should do to make this right.
I have an issue with UberEATS too
How GetHuman-mollietv fixed the problem
We are waiting for GetHuman-mollietv to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get UberEATS's attention and get better help faster. Tap below to get started.
Having UberEATS issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would UberEATS email you?
This email address isn't valid
Follow this issue
See how GetHuman-mollietv fixes it.
This email address isn't valid

UberEATS

Customer service issue
Reported by GetHuman-mollietv
Aug 24th, 2018 - 4 mons ago
I have an issue with UberEATS too
Not resolved
Seen by 1 customer so far
Similar issue to 14267 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-mollietv started working on this issue
Aug 24th 12:15am