I made an order, order arrived, no complaints, paid, three days later, amount was refun...

GetHuman-faresbac's customer service issue with UberEATS from August 2018

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The issue in GetHuman-faresbac's own words
I made an order, order arrived, no complaints, paid, three days later, amount was refunded, and now there is an outstanding balance on he app. **Spoke to customer service, they said the first time it will clear up in three days. *** days later, they said I have to pay it. **First of all, it is your fault amount was refunded, your decision and choice.**Why was amount refunded? *I can no longer use the app. So switched to Lyft, and Just eat respectively. **If you would like to continue doing business, clear this up immediately as it is your fault and your responsibility. **After this attempt, and if it fails to solve the situation, I will honesty say I am no longer interested in using and promoting Uber, **The call is in your court...
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UberEATS

Customer service issue
Reported by GetHuman-faresbac
Aug 17th, 2018 - a yr ago
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GetHuman-faresbac started working on this issue
Aug 17th, 2018 10:47pm
GetHuman-faresbac indicated the issue is not fixed yet.
Aug 17th, 2018 10:48pm