Hello I made an order on ubereats from McDonald’s and did not receive all of the items...

GetHuman992460's customer service issue with UberEATS from August 2018

Help with my UberEATS issue
The issue in GetHuman992460's own words
Hello I made an order on ubereats from McDonald’s and did not receive all of the items I requested. I filed a complaint within the app to have this rectified but the customer service representative told me that I have too many adjustments or refunds on my account and could not refund me. I want to make this clear , that I have been an ubereats customer since it’s inception and the treatment I have received is deplorable to a loyal customer. Ultimately the only time I make a complaint is if the items I pay for are NOT present , therefore the services which we agreeded to were NOT provided . I cannot be held financially liable nor will I accept you to keep my payment. If this is not addressed I will dispute the charge with my bank and ensure that the payment is withdrawn.
GetHuman992460 did not yet indicate what UberEATS should do to make this right.
I have an issue with UberEATS too
How GetHuman992460 fixed the problem
call them directly they refunded my entire order... it seems to me that they would have left it that way otherwise.
Please help with my UberEATS issue
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UberEATS

Customer service issue
Reported by GetHuman992460
Aug 14th, 2018 - a yr ago
I have an issue with UberEATS too
Fixed
GetHuman992460 shared how to fix
Seen by 12 customers so far
Similar issue to 12534 others
0 customers following this
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Timeline
GetHuman992460 started working on this issue
Aug 14th, 2018 9:25pm
GetHuman992460 indicated the issue is not fixed yet.
Aug 15th, 2018 10:40am
GetHuman992460 indicated the issue is not fixed yet.
Aug 15th, 2018 10:42am
GetHuman992460 confirmed the issue is fixed. Hooray!
Aug 15th, 2018 7:59pm