I ordered from a restaurant about ** mins away but it said my driver was dropping off a...

GetHuman-lunauchi's customer service issue with UberEATS from August 2018

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I ordered from a restaurant about ** mins away but it said my driver was dropping off another order so I closed my app then another ** mins go by and I check to see where they are. It shows they are in an another apartment complex across the street and as I’m about to contact them I get the delivered notification. I didn’t receive my food, they didn’t contact me, and someone else got my order. I’d like my money back. I have my contact picture for a reason and aren’t they supposed to ask your name to make sure???
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UberEATS

Customer service issue
Reported by GetHuman-lunauchi
Aug 12th, 2018 - 7 mons ago
I have an issue with UberEATS too
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GetHuman-lunauchi started working on this issue
Aug 12th, 2018 9:54pm
GetHuman-lunauchi indicated the issue is not fixed yet.
Aug 12th, 2018 10:54pm
GetHuman-lunauchi confirmed the issue is fixed. Hooray!
Aug 14th, 2018 3:44am