I received a text saying the driver tried to call me, but I never received a call. I c...
GetHuman-klcooke's customer service issue with UberEATS from August 2018
Help with my UberEATS issue
The issue in GetHuman-klcooke's own words
I received a text saying the driver tried to call me, but I never received a call. I checked the app and sent the driver a text asking him if he was at the gate to my neighborhood. I got a thumbs up text back so I sent him the gate code. He texted back saying it didn’t work so I sent him back a text with further instructions. I then received a text from Uber saying that my order was cancelled. Order *B******Why did the driver not ask me to come to the gate if he was still having an issue? I thought he was in his way. I should not have to pay for this if I didn’t receive my food.**Also, something is wrong with the app if he did actually call and I did not receive it.
GetHuman-klcooke did not yet indicate what UberEATS should do to make this right.
I have an issue with UberEATS too
How GetHuman-klcooke fixed the problem
We are waiting for GetHuman-klcooke to fix the problem and share the solution with the rest of us customers.
Please help with my UberEATS issue
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.