I received a text saying the driver tried to call me, but I never received a call. I c...

GetHuman-klcooke's customer service issue with UberEATS from August 2018

Help with my UberEATS issue
The issue in GetHuman-klcooke's own words
I received a text saying the driver tried to call me, but I never received a call. I checked the app and sent the driver a text asking him if he was at the gate to my neighborhood. I got a thumbs up text back so I sent him the gate code. He texted back saying it didn’t work so I sent him back a text with further instructions. I then received a text from Uber saying that my order was cancelled. Order *B******Why did the driver not ask me to come to the gate if he was still having an issue? I thought he was in his way. I should not have to pay for this if I didn’t receive my food.**Also, something is wrong with the app if he did actually call and I did not receive it.
GetHuman-klcooke did not yet indicate what UberEATS should do to make this right.
I have an issue with UberEATS too
How GetHuman-klcooke fixed the problem
We are waiting for GetHuman-klcooke to fix the problem and share the solution with the rest of us customers.
Please help with my UberEATS issue
Do you have a customer issue as well?
We can help you get UberEATS's attention and get better help faster. Tap below to get started.
Having UberEATS issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would UberEATS email you?
This email address isn't valid

UberEATS

Customer service issue
Reported by GetHuman-klcooke
Aug 12th, 2018 - 7 mons ago
I have an issue with UberEATS too
Fixed
Seen by 6 customers so far
Similar issue to 12121 others
0 customers following this
Items needed
Name
Email address
Phone number
Timeline
GetHuman-klcooke started working on this issue
Aug 12th, 2018 6:03pm
GetHuman-klcooke indicated the issue is not fixed yet.
Aug 12th, 2018 8:41pm