I had a missing drink from my order and no one seems to know who’s fault it really is a...

GetHuman978197's customer service issue with UberEATS from August 2018

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The issue in GetHuman978197's own words
I had a missing drink from my order and no one seems to know who’s fault it really is and how I can get my drink. The Uber driver kept telling me I had to call McDonalds and McDonald’s told me I should call Uber. I just wanted my soda. It was late and I had other people to feed, so I used your service again to order the same soda. Now I’ve ordered a new one that cost $*.** (because of the $*.** additional delivery fee) but would’ve have cost me $*.** in the original order. I feel as though it was very irresponsible on both companies parts. It was McDonald’s job to read a receipt and get an order correct just as it was the Uber driver’s job to be thorough with their orders and make sure every thing on the receipt was included. I would like at least a gift card or credit added to my account if I’m going to continue using your service. I’m not asking for excessive amounts just what I paid for. Thank you.
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UberEATS

Customer service issue
Reported by GetHuman978197
Aug 11th, 2018 - a yr ago
I have an issue with UberEATS too
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Seen by 3 customers so far
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Timeline
GetHuman978197 started working on this issue
Aug 11th, 2018 3:24am