Uber eats got me upset to tell me I can’t have my refund when my order wrong and has ch...

GetHuman-jenniena's customer service issue with UberEATS from August 2018

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The issue in GetHuman-jenniena's own words
Uber eats got me upset to tell me I can’t have my refund when my order wrong and has cheese. I can’t have cheese. And told me on the phone that I can’t have my refund because the order was before time. First of all the delivery guy it said on my app he was on a bicycle he was never on it. He was actually in a car. That shouldn’t be the reason to not get my refund. I’m a loyal Uber eats customers and also to have been told this. It’s very unprofessional and ridiculous to tell me I can’t have my money back when the order wrong I have proof. Pictures and the receipt.
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UberEATS

Customer service issue
Reported by GetHuman-jenniena
Aug 10th, 2018 - a yr ago
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GetHuman-jenniena started working on this issue
Aug 10th, 2018 3:19am
GetHuman-jenniena indicated the issue is not fixed yet.
Aug 10th, 2018 3:19am